Question 1

How do I create an account?

Accepted Answer

Click Start Free on the homepage, sign up with your email or Google, verify your address, and you'll be inside Ritsora AI in under a minute.

Question 2

Is Ritsora AI free?

Accepted Answer

Yes — Ritsora AI offers a free tier with essential wealth tracking and AI features. Paid plans unlock premium market intelligence, unlimited AI usage, and advanced planning tools.

Question 3

How do subscriptions work?

Accepted Answer

Choose a monthly or annual plan on the Pricing page. You're billed at the start of each cycle and get instant access to all features included in your plan.

Question 4

Can I cancel anytime?

Accepted Answer

Yes. You can cancel from your account settings at any time and keep access until the end of your current billing period. No lock-ins, no hidden fees.

Question 5

What payment methods are supported?

Accepted Answer

We support all major credit and debit cards, Apple Pay, Google Pay, PayPal, and local payment methods where available — all processed securely by Paddle, our Merchant of Record.

Question 6

How do refunds work?

Accepted Answer

See our Refund Policy for full details. In short: we offer refunds within the window specified there, and every case is reviewed fairly by our team.

Question 7

Is my financial data secure?

Accepted Answer

Yes. Ritsora AI uses bank-grade infrastructure with row-level security, hashed credentials, MFA support, audit logging, and least-privilege access on every service boundary.

Question 8

Is my data encrypted?

Accepted Answer

All data is encrypted with TLS in transit and AES-256 at rest. Backups are encrypted and access is continuously audited.

Question 9

Do you sell my data?

Accepted Answer

Never. We do not sell, rent, or share your personal or financial data with advertisers. Your data exists to serve you — full stop.

Question 10

How is my information used?

Accepted Answer

Your data powers your personalized dashboards, AI insights, and planning tools inside Ritsora AI. AI prompts are processed in real time and are not used to train third-party foundation models.

Question 11

Which countries are supported?

Accepted Answer

Ritsora AI is global-first — you can sign up from most countries worldwide. Some region-specific data feeds and tax modules are rolling out progressively.

Question 12

Which currencies are supported?

Accepted Answer

We support multi-currency portfolios including USD, EUR, GBP, INR, AED, SGD, and many more. You can set a home currency and view any account in any currency.

Question 13

Can I export my data?

Accepted Answer

Yes. You can export your data anytime from your profile settings. Your data belongs to you.

Question 14

How do I contact support?

Accepted Answer

Visit our Contact page or email support@ritsora.com. We reply within 24–48 business hours.

Frequently asked questions.

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